PUBLIC SECTOR · MUNICIPALITIES · INSTITUTIONS
Case files, deadlines, approvals — transparently.
Registration and case file management, multi-level approval, citizen relations and policy management — with an auditable trail and an institutional permission structure.
Typical pain points
- Processing deadlines tracked by hand A missed deadline leads to complaints and appeals.
- Approval waits for a signature Official sign-off is delayed by days if the manager is not in.
- The document's path cannot be traced Who saw it, who changed it, where is it now?
- Policies in several versions It is unclear which procedure is in force.
Recommended modules
These are the feature areas we start with — click a card to open the detailed feature page.
- REGISTRY AND DOCUMENT MANAGEMENT Registration and case file management Documents, case files, deadlines, delivery. Feature page →
- PROCESS AUTOMATION, PROJECT MANAGEMENT Multi-level approval Official sign-off and assignment on mobile too. Feature page →
- LOGGING AND QUALITY CONTROL Logging and audit A complete case file trail. Feature page →
- REGULATORY COMPLIANCE — DORA, NIS2, ISO Policy management Versioned policies, acknowledgement statements. Feature page →
- CRM AND SALES PIPELINE Citizen relations Reports and enquiries in one place. Feature page →
- LOGGING AND QUALITY CONTROL Permissions and directory MS-AD/LDAP, organisational hierarchy. Feature page →
Rollout path
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Records management rules
Document types and rules
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Registration
Incoming and outgoing documents
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Approval
Sign-off paths
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Management view
Deadlines and workload
Frequently asked questions
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Does it meet records management regulations?
The records management rules can be configured to match the institution's policy — compliance is agreed during rollout.
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Does it work across a network of institutions?
Yes, with permissions per institution and shared reports.
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Where is the data stored?
In a private cloud, under the data processing terms set out in the contract.
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