HR and workforce

User statuses

Presence and absence, substitution, support for role and task handover — the process never stops.

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User statuses — Live in production · Set the status · Assign a deputy · Automatic redirection · Handing back · Logged, auditable steps · every action is retrievable

What does it solve?

BEFORE

  • Nobody knows who is available right now.
  • Cases stall during holidays.
  • A departing colleague's cases get lost.

AFTER

  • Real-time presence and absence status.
  • The deputy receives the tasks automatically.
  • Orderly role and task handover.

How does it work?

  1. Set the status

    Marking presence, absence or business travel.

  2. Assign a deputy

    Who takes over the tasks and permissions.

  3. Automatic redirection

    New tasks go to the deputy.

  4. Handing back

    Orderly takeover on return.

Capabilities

  • Linked to the calendar

    Leave can also come from HR data.

  • Partial substitution

    Only for specific case types.

  • Handover record

    Documented task handover.

  • Visibility across the organisation

    Who is where, and who is available when.

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